Website Hosting, Content Updates, and Maintenance
- Website Hosting
- Basic and Advanced Content Updates
- Live Social Accounts and Reviews Website Feed
- DDoS Attack Protection
- Online and Offline Backups
Web hosting is like renting space on the internet for your website’s files, which is crucial for making it accessible online. It influences your site's speed and security. Our website hosting is powered by Amazon Web Services (AWS), offers reliability and scalability, backed by the same infrastructure trusted by giants like Netflix and Twitter, ensuring your site is fast, secure, and scalable.
You can request basic content updates, including text changes, photo and video updates, minor design tweaks in up to two sections, creating new pages using existing layouts, and adding announcement banners, forms, and blog posts (provided you supply the necessary content and assets). Any updates beyond these parameters or requiring additional fees will be considered advanced content updates, and we will inform you if this applies.
Rollover hours allow you to carry over unused hours indefinitely, as long as you remain subscribed. If you downgrade your plan, you will still keep your accumulated rollover hours.
You can submit as many content update requests as needed, but we handle them one at a time. The turnaround time for each request varies based on its complexity.
Each content update request is tracked by the hours needed to complete it. Before we start, we’ll give you an estimated time for the task. If we think the request will take longer than your allocated hours, we’ll let you know in advance. This way, you’re always informed about how your hours are being used. We’ll document and share the actual time spent on each request to keep everything clear and transparent.
Our system automatically generates daily online backups and conducts manual offline backups once a month. These backups are stored in our cloud storage for up to 12 months. You have the flexibility to request a copy of these backups at any time.
Yes, with our service, you can automatically display social media reviews on your site. However, these can't be combined with manually collected reviews. We can arrange for two distinct feeds to showcase reviews in separate sections or pages on your website for a comprehensive approach to displaying feedback.
You can create custom legal and privacy pages through our third-party vendor. After setting up an account with them, you'll answer questions about your business's specific needs. This process generates custom legal content for your website, ensuring your policies are tailored and relevant.
The ADA compliance widget integrates with your website, adding a control button on every page. This feature enables users with visual, motor, auditory, and cognitive impairments to navigate your site more easily. It ensures your website meets WCAG 2.1, ADA Title III, Section 508, and other global accessibility standards, providing a comfortable experience for all users by adjusting to their accessibility needs.
Includes ten Federal holidays: New Year's Day (January 1), Martin Luther King Jr. Day (January 16), Presidents' Day (February 20), Memorial Day (May 29), Independence Day (July 4), Labor Day (September 4), Columbus Day (October 9), Veterans Day (November 11), Thanksgiving (November 23), and Christmas (December 25).
It offers caption and design templates for these holidays, available for your approval and customization before posting on your selected social platforms.
SEO services are not included in the base subscription. However, website content changes that can impact SEO, provided by you, are supported. For dedicated SEO enhancements, Locus Digital offers an upgraded service called the Site Booster Package. This package builds upon the Website CareTaker plan by incorporating specialized SEO services. For more details, you can visit our Campaign Booster Package page.
Absolutely! To explore additional services beyond your selected plan, please visit our services page or get in touch with us through our contact page for personalized assistance.
Yes, you have the flexibility to opt out and switch directly to your choice of hosting service. For detailed instructions and assistance, please fill out the request form available here.
Our plans come without any contract or lock-in period, offering both monthly and annual options that renew automatically. You can contact us for adjustments or cancellations at any time. Please note, cancellations partway through a billing cycle do not qualify for a pro-rated refund.
Subscribers can reach out to us via email at caretaker@locusdigital.ai for any inquiries or support needs.